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What is a Managed Service Provider?
 

A Managed Service Provider (MSP) is a company that manages IT resources and processes for their clients. The Managed Service Provider is a trusted business partner that allows business owners to control and reduce support costs and focus in on increasing revenue. As a Managed Service Provider, we provide full service IT outsourcing ranging anywhere from basic software installs, remote installs of security patches and virus definitions, troubleshooting failing systems, business planning and consulting services and more! To read more about what an MSP is, click here. (top)

Why should I consider using a Managed Service Provider?
 

Managed Services can be an ideal solution for small and medium businesses (SMB) that lack sufficient internal IT experience, have budget or time constraints, or simply cannot afford an in-house IT professional full time. (top)

We have multiple locations in several states, can you manage them all effectively?
 

Our intelligent management software allows us to perform and even automate numerous types of tasks that previously would be performed manually on each workstation one at a time in person. Not only can we perform all windows security updates, virus and spyware definition updates and event log monitoring, but also remote installations of many applications. Most common problems can be remotely diagnosed and resolved with our remote control client. (top)

We have had issues in the past with stolen hardware, do you have any tools that could help?
 

Our unique MSP software which is loaded onto each and every workstation and laptop is ideal for loss prevention. Our client software will check in to our server as soon as an internet connection is detected, providing us with very detailed IP addressing information which can be traced to the missing hardware's physical location. (top)


How can I get in touch with you to discuss further solutions for my business?
 


You may contact us via Phone, Fax, E-Mail or in person!
Phone: (727) 532-3800
Fax: (727) 524-6644
E-Mail: vcaruso@desktopadv.com
Address: 15500 Roosevelt Blvd. Suite 305 Clearwater, Fl 33760 (click to view map)
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